Privacy Policy

Who we are

Port & Place is an independent travel planning and booking service based in Scotland, working with customers throughout the UK. Full trading details and data controller information will be confirmed here before publication.

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What we collect

When you complete the Plan My Trip form we collect the details you give us: your name, email address, telephone number, preferred contact method and the information about the trip you're considering, including travel dates, travellers, budget guidance and preferences.

If you choose to share research you've already done — a link, a quote you've received, an itinerary or an uploaded document — we collect that too. Uploads are stored securely and used only to help with your enquiry. They are never used for marketing. Please don't send passports, payment card details or other sensitive documents.

Why we collect it

We use this information solely to respond to your enquiry and, if you go ahead, to arrange your travel. Completing the enquiry form does not add you to any marketing list — that is a separate, optional choice.

Sharing your information

Where you choose to book, relevant details are shared with the travel suppliers and travel partner arrangements required to make that booking. Specific partner and host-agency detail will be added here once confirmed.

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How long we keep it

Retention periods will be confirmed here before publication.

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Your rights

Under UK GDPR you have rights to access, correct, delete or restrict the use of your personal information, and to withdraw consent at any time. The formal wording and contact route for these requests will be added before publication.

[To be completed with professional / host-agency wording before publication]

Contact

Data protection contact details will be published here alongside the Port & Place enquiry email address.

[To be completed with professional / host-agency wording before publication]